Astrix Laboratory Professional Services
For over 25 years, Astrix has been a market-leader in scientific informatics and laboratory technical services. We use a unique, yet innovative approach to select and deploy technologies & solutions that:
- Solve critical business challenges and accelerate digital transformation of the laboratory.
- Turn disparate data into actionable information for workers.
- Increase operational efficiency in and around your laboratories.
- Help ensure government & industry compliance.
We don’t sell or resell software. Our focus is on implementing the correct technologies to solve each client’s unique problem.
We implement solutions using a technology and process agnostic approach. No two problems are the same and this approach has been an underpinning of our 25+ years of delivering successful projects for our clients.
Astrix Services include:
- Strategic Services – align processes, goals, and technology to ensure your project maximizes business value for your organization.
- Enterprise Architecture – leverage 25+ years of industry best practices for system design to maximize ROI for your organization.
- Solution Selection Services – evaluate & chose the best, modern system to solve your unique challenges and meet your organizational goals.
- Development & Implementation – complete LIMS development and implementation into your existing IT environment.
- Computer System Validation – make sure all of your laboratory systems stay compliant with industry and government regulations.
- Ongoing Application Support – on-going support for your Laboratory Informatics systems utilizing a Application Support Program (ASP) model that includes options for On Demand Application Support, Scheduled Application Support and Support Lead.
- Scientific and Technical Staffing – our team can serve as an extension of your team to help supplement technical capabilities, serve as a client advocate, share best practice knowledge learned from similar implementations and accelerate your timelines.
Whether you are looking for help desk support, or a complete LIMS solution that includes hardware, software and service, Astrix can accelerate a solution that is unique for your organization’s needs.
Benefits of Astrix Laboratory Informatics Services include:
- Peace of mind – We provide 24×7 proactive monitoring and management of your laboratory systems and guarantee functionality with an SLA.
- Lowers total cost of ownership (TCO) – on-demand services where you only pay for what you use.
- Stay focused on your core business – Leave the complex IT work to us and focus your resources on core business activities.
- Simplified business and billing – Replaces the need to communicate with and manage multiple vendors with a single point of contact.
- Reduced system maintenance – System and equipment maintenance required by your in-house IT can be dramatically reduced.
- Reduced system down time – Down time for your applications due to technical issues, upgrades, patches, etc. is dramatically reduced.
- Reduced risk – We take care of security and compliance issues so you can stay focused on your core business.
- Improves business flexibility and agility – Services are easily changeable to meet changing business needs.
- Consistency – Your informatics applications are monitored and managed against pre-determined SLAs/KPIs.
- Faster Time-to-Market – Increased focus on core business activities and reduced compliance risk enables a shorter timeline to bring your products to market.