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Astrix Laboratory Professional Services

For over 25 years, Astrix has been a market-leader in scientific informatics and laboratory technical services.  We use a unique, yet innovative approach to select and deploy technologies & solutions that:

  • Solve critical business challenges and accelerate digital transformation of the laboratory.
  • Turn disparate data into actionable information for workers.
  • Increase operational efficiency in and around your laboratories.
  • Help ensure government & industry compliance.

We don’t sell or resell software.  Our focus is on implementing the correct technologies to solve each client’s unique problem.

We implement solutions using a technology and process agnostic approach.  No two problems are the same and this approach has been an underpinning of our 25+ years of delivering successful projects for our clients. 

Astrix Services include:

  • Strategic Services – align processes, goals, and technology to ensure your project maximizes business value for your organization.
  • Enterprise Architecture – leverage 25+ years of  industry best practices for system design to maximize ROI for your organization.
  • Solution Selection Services – evaluate & chose the best, modern system to solve your unique challenges and meet your organizational goals.
  • Development & Implementation – complete LIMS development and implementation into your existing IT environment.
  • Computer System Validation – make sure all of your laboratory systems stay compliant with industry and government regulations.
  • Ongoing Application Support – on-going support for your Laboratory Informatics systems utilizing a Application Support Program (ASP) model that includes options for On Demand Application Support, Scheduled Application Support and Support Lead.
  • Scientific and Technical Staffing – our team can serve as an extension of your team to help supplement technical capabilities, serve as a client advocate, share best practice knowledge learned from similar implementations and accelerate your timelines. 

Whether you are looking for help desk support, or a complete LIMS solution that includes hardware, software and service, Astrix can accelerate a solution that is unique for your organization’s needs.

Benefits of Astrix Laboratory Informatics Services include:

  • Peace of mind – We provide 24×7 proactive monitoring and management of your laboratory systems and guarantee functionality with an SLA.
  • Lowers total cost of ownership (TCO) – on-demand services where you only pay for what you use.
  • Stay focused on your core business – Leave the complex IT work to us and focus your resources on core business activities.
  • Simplified business and billing – Replaces the need to communicate with and manage multiple vendors with a single point of contact.
  • Reduced system maintenance – System and equipment maintenance required by your in-house IT can be dramatically reduced.
  • Reduced system down time – Down time for your applications due to technical issues, upgrades, patches, etc. is dramatically reduced.
  • Reduced risk – We take care of security and compliance issues so you can stay focused on your core business.
  • Improves business flexibility and agility – Services are easily changeable to meet changing business needs.
  • Consistency – Your informatics applications are monitored and managed against pre-determined SLAs/KPIs.
  • Faster Time-to-Market – Increased focus on core business activities and reduced compliance risk enables a shorter timeline to bring your products to market.