CASE STUDY
Response to Urgent Staffing Needs for a Clinical Reference Laboratory During the COVID-19 Testing Surge
Skill Sets Supported
Sample Accessioners, Lab Technicians, Laboratory Managers, Clinical Laboratory Scientists and Lab Assistants
Business Problem
The client urgently needed to fill multiple positions within a 2-week timeframe to ensure their laboratories were able to handle the influx of testing
needs during the Covid epidemic.
- The client set up three laboratories throughout the United States to offer assistance during the Covid epidemic.
- Their internal HR team did not have the capacity to fully supply the additional staff needed to support the influx of patient samples for testing within a strict two-day timeline.
- They required a reliable partner who could provide additional staff to help scale their operations and meet the demands of their business.
- The client needed qualified candidates with previous experience performing specific molecular biology techniques that would quickly support
their needs.
Astrix Solution
- Due to Astrix’s extensive experience supporting hiring surges for Clinical Reference Laboratories, the client’s HR Director decided to bring Astrix on board as a staffing partner to assist with their increased hiring demands.
- Astrix created a prescreening process based on the client’s specific criteria to provide qualified candidates that matched their requirements.
- Implemented a contract-to-hire model to reduce administrative and overall HR risk associated with the direct-hire model, which reduced time to hire and saved them time, internal resources, and money.
- Created a continuous pipeline of candidates with the experience and expertise required for the client’s needs.
- Created a task force of 5 dedicated recruiters to support the high staffing needs and implemented a thorough vetting process, enabling the client’s internal hiring team to bypass the interview process and make hires quickly.
Results
- Successfully filled 80% of open roles within one month, allowing the client to rapidly expand their operations and meet the demand of processing all incoming samples within the required 48-hour timeframe.
- The client benefited from increased revenue, cost savings, and the flexibility to scale their workforce up and down depending on business needs.
- Astrix gained the client’s trust by consistently delivering quick and reliable results. This trust allowed Astrix to bypass the interview process and leverage our expertise in screening and eliminating unsuitable candidates, thus optimizing the hiring process for faster outcomes.
