CASE STUDY
Leading Global MedTech CRO partnered with Astrix for staffing needs leading to a streamlined and more efficient hiring process
Skill Sets Supported
Microbiology Lab Technicians, Lab Technicians, Technical Service Specialists, Microbiology Supervisors, Assistant Managers, Chemistry Lab Technicians, Chemists, QA Auditors, and Quality Engineers.
Business Problem
The client specializes in finished product testing, which requires a quick turnaround time for test results to allow their customers to commercialize products. One site was experiencing significant turnover of the existing employee population, which led to a decline in employee morale, increased attrition rate, and impacted their ability to deliver test results to their clients in a timely manner.
- Struggled to meet hiring needs and had positions open for 180+ days which impacted overall all business operations and ability to meet business objectives as a GMP finished product testing laboratory.
- Client’s Orange County location faced significant delays in filling open roles resulting in internal staff members experiencing burnout, a decline in employee morale, and an increase in attrition as employees resigned.
- The internal recruiting resources faced a significant limitation in their capacity to quickly deliver qualified candidates.
- They were not receiving candidates with the necessary experience and qualifications from outsourced suppliers.
Astrix Solution
- Met with hiring managers and key stakeholders to understand their hiring needs and current struggles.
- Created custom and in-depth prescreening questions tailored to each skill set to ensure that the candidates presented for the role met specific requirements.
- Implemented a two-week exclusive partnership and provided three dedicated recruiters who solely focused on filling their multiple openings.
- Recruiters had an in-depth knowledge of the specific requirements and were able to source and place necessary talent quickly.
- Secured internal access to the client’s network, enabling management of stakeholders’ calendars and streamlining the recruitment process.
Results
- Significantly reduced time to hire by 86% for entry-level roles.
- In less than two years, Astrix successfully filled 87% of open positions, including crucial managerial roles, resulting in a more stable workforce for the client.
- The partnership with Astrix resulted in increased team morale, increased bandwidth to support client
demands, and decreased attrition for the client.
