Potential Donor Coordinator Temp

  • Location: New York
  • Type: Contract To Hire
  • Job #38701

Position Summary:
Assists Donor Coordinators and Donor Desk with potential donors (PDs)
You Will:

  • Acts as initial point of contact for potential donors by answering incoming phone calls and scheduling potential donor appointments (if applicable).
  • Performs potential donor appointments. Potential donor appointments will include: a medical social history interview and general Q+A session about the program.
  • Assists with lead conversion, including: follow-up with potential donor applicants via text/email/phone to answer questions and establish potential donor appointments.
  • Reviews, screens, and replies to potential donor applications.
  • Maintains donor calendar up-to-date.
  • Maintains PD tracking information.
  • Checks in donors, which includes ensuring that donors are properly identified, specimen cups are properly labeled, and that the top portion of the donor worksheet is completed by the donor.
  • Informs donors of any applicable notifications as indicated in their card, including but not limited to blood draws, urine collection and physicals.
  • Assists with monitoring qualified donors including inactivity, vial limits, blood draws, and physical examinations.
  • Assists with monitoring next to last and final blood draws, and contacts donors as necessary (if applicable)
  • Assists with coordination of remote blood draws between the donor, and LabCorp/PSC (if applicable)
  • Assists with chart scanning and other tasks related to chart management
  • Assists with sorting and mailing of donor checks (when applicable).
  • Assists with preparing paperwork for physical examinations and communication with physician’s offices (if applicable).
  • Assists with preparing Donor Products (when applicable).
  • Maintains demonstrated proficiency with all applicable Standard Operating Procedures.
  • Other administrative duties and clerical tasks (such as data entry, filing, photocopying, scanning and collating) as necessary.

You Have:

  • Associate’s Degree minimum (Bachelor’s preferred) and two to four years related experience and/or training.
  • Ability to speak and write English; communicate effectively and professionally with clients and external contacts
  • Excellent customer service skills; high level of interpersonal skills to interact with peers and management; strong attention to detail in composing, typing and proofing materials; excellent organizational skills; ability to handle multiple tasks simultaneously; and ability to maintain confidentiality.
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Equal Employment Opportunity (EEO) Information

While the position you're applying for may not be for a government role, Astrix is a governmental contractor and, as such, is required to collect certain information in its applicants. Astrix is an Equal Opportunity Employer and does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Completion of these fields will not affect your opportunity for employment or the terms or conditions of your employment.

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