Location: Cincinnati, OH
Type: Direct Hire
Job #37368

CONTRACT TO HIRE ROLE! PROGRAM ADMINISTRATOR/CUSTOMER SERVICE LEAD!

PAY: $23/HR

SCHEDULE: MONDAY-FRIDAY, 8A-5P OR 9A-6P

THIS IS A CUSTOMER SERVICE ROLE
MUST HAVE A BS/BA DEGREE AS WELL AS EXPERIENCE WORKING IN A PHARMA LAB/KNOWLEDGE OF PHYSCIAL AND CHEMICAL TESTING INSTRUMENTS
Schedule on-site repair for contract, warranty, and trade requests
Maintain and use proper coding standards
Communicates with the customer to clearly identify and set expectations
Manages customer feedback
Communicates with and manages schedules
Development of customer relationships
Solves a broad range of problems
Handle end to end service management
Understand service management asset delivery needs

#INDMW1

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Equal Employment Opportunity (EEO) Information

While the position you're applying for may not be for a government role, Astrix is a governmental contractor and, as such, is required to collect certain information in its applicants. Astrix is an Equal Opportunity Employer and does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Completion of these fields will not affect your opportunity for employment or the terms or conditions of your employment.

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Customer Service Supervisor