C5197 Business Process Analyst IV

  • Location: Columbus, OH
  • Type: Contract
  • Job #38036

Business Process Analyst
Onsite: Columbus, OH OR Remote
Pay: 40-53/ hour
Duration of Contract: 12 months

Job Description:

  • Serves as a lead analyst providing expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for very complex and multiple business process engagement.
  • Works with Business and Technical staff to analyze current process requirements, track key performance indicators and solidify best practices to produce the best end-to-end process.
  • Primary Liaison with Business and Technology staff to build business relationships, document business case, then ultimately manage and drive change across the organization
  • Functional Expert for modules within process area and understands inputs and outputs for upstream and downstream processes.
  • Leads business process reengineering teams mapping enterprise-level business processes. Facilitates requirements and design sessions with both the business community and CIT.
  • Identifies requirements, analyzes, designs and implements computer-based information systems for highly complex information system projects.
  • Leads requirement sessions with stakeholders to gather requirements effectively and efficiently.
  • Effectively converts process documentation into effective end user knowledge base articles and training material.
  • Oversees Development of Training Material, Training Schedules, and Facilitates as needed.


  • Bachelor’s degree in Computer Science or equivalent
  • Minimum of five (5) years of business analyst experience
  • Experience with Software Development Life Cycle (SDLC) processes
  • Experience developing training material.
  • Understanding ITIL processes such as Change, Configuration, Incident and Request Management
  • Experience with implementing ServiceNow Asset Management, CMDB, Catalog Request, and Catalog Task
  • Experience authoring ServiceNow Knowledge Base articles.
  • Experience re-engineering processes to meet regulatory compliance requirements.
  • Familiarity with Organizational Change Management (OCM) practices and techniques
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Equal Employment Opportunity (EEO) Information

While the position you're applying for may not be for a government role, Astrix is a governmental contractor and, as such, is required to collect certain information in its applicants. Astrix is an Equal Opportunity Employer and does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Completion of these fields will not affect your opportunity for employment or the terms or conditions of your employment.

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