Laboratory Service Coordinator

Opportunity to join one of the leading life science technology companies withing their client services team. 

Principal Duties and Responsibilities:

  • Ownership of overall Support delivery for the assigned customer.
  • Facilitates the end to end customer service interactions with 3rd party service providers.
  • Development of customer relationships, often requiring tact, persuasion and negotiation skills.
  • Directly interacts with External and Internal Customers of all levels.
  • Understand service management asset delivery needs; service levels and cost.
  • Report and track 3rd party delivery and costs. Recommend improvements that meet needs and requirements.
  • Understand and apply appropriate management-sanctioned quality improvement processes.


  • BA/BS degree in life sciences (Chemistry, Biology, Microbiology, Biochemistry, etc.) or equivalent experience in a similar position
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